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You can help protect
yourself against online fraud and identity theft by
following these guidelines:
Email
 | Be alert for scam
emails. They may appear to come from a trusted business
or friend but are actually designed to trick you into
downloading a virus or jumping to a fraudulent Web site
to disclose sensitive or personal information.
 | Do not reply to any
email that requests your personal information. Be very
suspicious of any email from a business or person that
asks for highly sensitive or personal information.
 | Never send personal
information via email. Regular emails are not encrypted.
 | If an email
contains an attachment, do not open it.
 | Be cautious when
clicking on a link in an email as it may not be
trustworthy. To check the ownership of the destination
page, open a browser and manually type in the URL
provided in the email. If you click on the link, make
sure the Web address appearing in your browser after
clicking on the link is related to the email sender.
 | Stay informed. |
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Online
Security
 | If you suspect the
site is not what it claims to be, leave it immediately.
Do not follow any of the instructions it presents.
 | Only do business
with the companies you know and trust.
 | Be aware! Phony
"look-alike" Web sites are designed to trick
consumers and collect their personal information. Make
sure the sites you transact business on post their
privacy and security statements, and review them
carefully.
 | Do not provide
sensitive personal or financial information unless it is
encrypted on a secure Web site, and you have
initiated the transaction.
 | Make sure the Web
site is certified with a digital security certificate.
To view, click on the closed lock or solid key image
located in the bottom bar of your browser window. A
small frame with site security information will appear.
Click the word 'Subject' for Internet Explorer to verify
you are on the correct Web site, and make sure the
registered owner matches the site. To verify the site
certification authority, click the 'Issuer' tab. For
Netscape, click on "View Certificate" to view
subject and issuer details.
 | Choose passwords or
Personal Identification Numbers (PINs) that are
difficult for others to guess, and use a different
password for each of your Internet accounts, and change
them frequently. Use both letters and numbers and a
combination of lower and upper case letters if the
passwords are case sensitive. |
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Virus
Protection
 | Install a personal
firewall to help prevent unauthorized access to your
home computer, especially if you connect to the Internet
via a cable modem or a digital subscriber line (DSL)
modem.
 | Keep your
anti-virus software up to date. Anti-virus software
needs frequent updates to guard against new viruses.
Download the anti-virus updates as soon as you're
notified that a download is available.
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