Thumb National Bank and Trust Company

Privacy Policy

Thumb National recognizes its customers' expectations of financial privacy, and preserving our customers' trust is one of our core values. We hold our employees to the highest standards of conduct in ensuring the confidentiality of customer information. We have established procedures to maintain accurate information and to respond in a timely manner to our customers' request to change or correct information. We use a combination of safeguards to protect our customers against criminal use of information and to prevent unauthorized access to it.

When you request a product or service from us, or if we need to access information to service your account with us, we collect nonpublic personal information about you from the following sources:

  • Information we receive from you on loan applications, new account requests, and other forms;
  • Information about your loan and deposit transactions with us or others; and
  • Information we receive from a consumer reporting agency, such as a local credit bureau.

Under limited circumstances, we may disclose the information we collect, described above, to companies that perform marketing services on our behalf. This means that you may receive advertisements or solicitations from a marketing firm regarding Thumb National's products or services. If we use the services of a marketing firm, the marketing firm will not use your nonpublic personal information for any other purpose. We do not disclose nonpublic information about you to anyone else, except as permitted by law.

We restrict access to nonpublic personal information about you so that it is only available to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information. If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies described in this notice.

If you have any questions or concerns about Thumb National Bank & Trust Company's privacy policy or web site, please do not hesitate to contact us. E-mail can be sent to: [email protected] or letters can be sent to: Thumb National Bank & Trust Company (Attention: Michelle), 7254 Michigan Avenue, Pigeon, MI 48755.